Your Tech Stack,
Supercharged.

Service

Enables real-time member profile synchronization for customer support.

Service

Solution for modern customer service.

Marketing

Enables personalized multi-channel campaigns.

Marketing

Supports personalized multi-channel campaigns.

Marketing

Enables real-time, multi-channel communications, profile sync and scheduled messaging.

Marketing

Enables targeted email campaigns based on member points and rewards.

Marketing

Enabled loyalty-driven customer engagement.

Marketing

Facilitates API-based real-time personalized emails.

Marketing

Real-time and bulk personalized emails.

Marketing

Real-time personalized email delivery with analytics.

Marketing

Secure enterprise email delivery.

Marketing

Automates email campaigns.

Marketing

Multi-channel personalized messaging.

Marketing

Reliable SMS delivery.

Marketing

Delivers event-triggered loyalty alerts and promotions.

Marketing

Enabled SMS service across the MENA region.

Marketing

Single and bulk SMS campaigns.

Marketing

Mobile-first SMS engagement.

Marketing

Push messaging using loyalty data.

Marketing

Push and in-app messaging based on member activities.

Marketing

Cross-platform (Android & iOS) push notifications.

Marketing

Native iOS push notifications delivery.

Marketing

Android push notifications in China.

Marketing

SMS service across China and Asia.

Marketing

SMS and WhatsApp notifications for enrollments, tiers, and rewards.

Marketing

SMS delivery in Kenya.

Marketing

Automated SMS and email.

Marketing

WhatsApp campaigns with automated loyalty messages and updates.

Marketing

Single and bulk SMS delivery at scale.

Marketing

Automates email and SMS for events and member milestones.

Marketing

Supports live chat and personalized experience.

CRM

Enables seamless synchronization of customer data, interactions, and loyalty insights.

CRM

Enables real-time member profile synchronization for customer support and retro claims.

Analytics

Enable comprehensive app development with Analytics, Crashlytics, Performance Monitoring, and Cloud Messaging.

Analytics

Enable real-time product analytics, tracking user behavior, engagement, and retention across web and mobile.

Analytics

Provide session recordings, heatmaps, and user journey insights to optimize app experiences.

Content Management

Enables flexible creation, management, and delivery of modular content across mobile apps and websites.

Content Management

Enables scalable creation, management, and delivery of rich digital content.

Content Management

Integrated to send promotions data for ordering and personalization based on member parameters.

Content Management

Streamlines creation, management, and delivery of modular and reusable content.

Content Management

Delivers personalized and seamless digital experiences across web and mobile.

IDP

IAM "source of truth" through which access and roles for applications are managed.

IDP

Provides identity management and queue management for members.

Award Catalog

Enables members to purchase the award catalog using Loyalty Points.

Award Catalog

Powers seamless gift card and prepaid reward fulfillment within the loyalty experience.

Award Catalog

Delivers seamless giftcard management experience for ecosystem loyalty programs.

eCommerce

Delivers real-time loyalty accrual, effortless redemption, and personalized member experiences.

eCommerce

Delivers real-time loyalty accrual, effortless redemption, and personalized member experiences.

eCommerce

Enables seamless member enrolment, accrual, redemption and checkout.

eCommerce

Delivers loyalty-driven personalization, seamless member onboarding, and real-time points earn and burn.

PSS

Provides customer booking experience with loyalty points · member authentication, redemption and profile sync.

PSS

Member and transaction details stored and synced to GRAVTY.

PSS

Seamless booking experience where customers can use loyalty points and earn points on every flight.

PMS

Supports real-time balance enquiry, points redemption, and voucher redemption.

PMS

Streamlines account enquiry, points redemption, and cancellation for a seamless guest loyalty experience.

Simplifies member enrollment, redemptions, data sync, and stay accruals.

RES

Delivers customer booking experience with loyalty points, supporting authentication, enrolment, and redemption.

RES

Enables customer booking experience with loyalty points, supporting enrolment and seamless profile lookup.

POS

Real-time balance enquiry, points redemption, voucher redemption and points earning.

Real-time balance enquiry, points redemption, voucher redemption and points earning.

POS

Real-time Balance Enquiry, Loyalty Points Accrual, Redemption, and Voucher management.

POS

Real-time Member Identification, balance enquiry, points redemption, voucher redemption and points earning.

POS

Real-time points redemption and voucher redemption for an effortless front-desk experience.

POS

Real-time Member Enrollment, Identification, Enquiry, Accrual, Redemption, and Voucher Availment.

Real-time Member Enrollment, Balance Enquiry, Loyalty Points Accrual, Redemption and Voucher Availment.

Real-time Member Enrollment, Identification, Balance Enquiry, Accrual, Redemption, and Voucher management.

Real-time Member Enrollment, Identification, Balance Enquiry, Accrual, Redemption and Voucher Availment.

POS

Real-time Loyalty Points Accrual, Redemption and Voucher Availment for an effortless POS agent experience.

POS

Real-time Loyalty Points Accrual, Redemption and Voucher Availment.

POS

POS software adapting to the different needs of retail users across business types.

POS

Real-time Member Lookups, Loyalty Points Accrual, Redemption, Voucher Look-ups and Voucher Availment for the SPA agent.

ERP

Manages partner billing, invoice posting, and payment processing · daily exports covering accruals, redemptions, and cancellations.

Payment Partner

Enables loyalty points as a payment method during checkout.

Payment Partner

Enables members to link their credit and debit cards and earn rewards automatically on eligible transactions.

Payment Partner

Enables seamless accrual and redemption of Loyalty Points.

Payment Partner

Enables seamless accrual and redemption of Loyalty Points.

Mobile Wallet Pass

Enables pass issuance and updates, enabling members to add and access loyalty cards directly in their Wallet.

Social

Enables self-service branded member channel for balance checks, offers, and interaction.

Social

Enables registration, login, and profile linking for WeChat identity to loyalty account.

Social

Members can register, log in, and connect their Apple ID for secure, frictionless authentication.

Social

Supports Google-based sign up, sign in, and linking to connect Google identity to loyalty profile.

Mobile

GRAVTY® APIs and SDKs enable building end-to-end Android mobile apps for loyalty programs.

EDW

Enables secure, high-performance ingestion of loyalty data for analytics and dashboarding.

EDW

Supports curated datasets for large-scale data processing, ML modeling, and real-time insights.

EDW

Allows direct exports in CSV-supported format.

EDW

Supports incremental or full exports for scalable analytics and dashboarding.

EDW

Delivers optimised exports for advanced querying and enterprise-grade analytics.

EDW

Delivers optimised exports for advanced querying and enterprise-grade analytics.

CDP

Integrates via existing support of cloud storage for data synchronization.

CDP

Synchronizes customer and transactional data for personalized marketing and campaign optimization.